First Line Supervisor Practice Test 2025 – Comprehensive All-in-One Guide to Success!

The correct order of the five stages of disciplinary action reactions is Denial, Anger, Bargaining, Depression, and Acceptance. This sequence reflects the emotional response individuals typically experience when facing disciplinary measures, which often mirror the stages of grief identified by Elisabeth Kübler-Ross.

In the first stage, Denial, individuals may refuse to acknowledge or accept the disciplinary action, convincing themselves that it’s not happening or that it can't be valid. This is often followed by Anger, where they express frustration or resentment about the situation, feeling as though the punishment is unfair.

As they begin to come to terms with the reality of the situation, individuals may enter the Bargaining stage, where they try to negotiate or find ways to alter the outcome, possibly by promising to change their behavior. This is usually followed by Depression, as the weight of the consequences settles in, leading to feelings of sadness or regret. Finally, the Acceptance stage occurs when individuals recognize and come to terms with the situation, accepting the disciplinary action and reflecting on how to move forward.

Understanding this order is crucial for supervisors as it helps them navigate their interactions with employees going through disciplinary actions, allowing for a more supportive and empathetic approach.